Can I cancel anytime?

You can try a plan risk-free for 30 days. If you're not satisfied with your membership, you'll be able to get a refund within the 30-day period.

Do I keep my Vimeo PRO or Vimeo Business features when I switch to Premium?

Yes! You keep all of your features and videos, and your account will be upgraded to include the additional features and storage that come with your Premium membership. 

What else do I need to go live?

Besides your membership, event producers just need to connect to a camera and an RTMP-enabled encoder, which will send your live recording to Vimeo. Connecting to an encoder is easy — we provide simple instructions and a professional support team if you need help. You can use any encoder you want, but we recommend Livestream Studio, Mevo, OBS, or Telestream Wirecast. 

Are there really no streaming limits?

Vimeo Premium members get unlimited streaming in the Vimeo player to any number of viewers, across as many events as they'd like, with each event limited to 12 hours. There are no overages and no hidden fees.  

Are there overages or fees based on the number of viewers?

Nope. You can stream to as many viewers as you want without worrying about overages.

Will my audience see my events in 1080p?

Your audience will be able to see your events in 1080p, as long as your source stream is outputting at 1080p and your audience has a strong network connection. If not, they’ll be served a stream at the quality appropriate to their device and bandwidth.

What is cloud transcoding?

Cloud transcoding means that all live streams are transcoded by Vimeo for optimal playback in the Vimeo player. This provides viewers with the most beautiful experience possible for their device and bandwidth, keeps your required outbound bandwidth to a minimum, and saves you the trouble of using expensive encoding equipment.


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